Brian is highly professional and knowledgeable about his business. He explains things in detail, unlike others who may "dumb it down" for you, so, when he makes a recommendation, you understand why. He is also very frank in his assessment of what is needed and what isn't. I felt like he wanted to build trust first and foremost, which in a business like his I feel is important. Our system is working great now that Brian has fixed what others had supposedly fixed before.
What service. I called mid-afternoon hoping to arrange a service call for the next day. I mentioned I was going away and hoped to get my vacuum repaired before I left. Brian said he could rearrange an appointment and would be at my house in 1/2 and hour. He arrived promptly and diagnosed my problem. I had a very, very old central vac that had done its service and needed to move on. Brian installed a new one and was done. He is thorough, neat and honest. I highly recommend him.
Brian delivered wonderful service from start to finish. He responded to my communications via email quickly and was at my home within hours, just days before Christmas. He worked efficiently and resolved the problem. He even emailed me later to remind me of where I could find my ladder. He is very honest, thorough and a pleasure to work with. I would call him again, and I highly recommend him. Thanks, Brian!
Pound Ridge, NY